Frequently asked questions

Send your product category, part number or photo, equipment brand and model, quantity and delivery PIN code. Use the enquiry form, email or WhatsApp to share the details.

Share clear photos of the component, any markings and the machine or torch nameplate. Ask our team to confirm the proposed part’s compatibility before you place an order.

Tell us the item, quantity and delivery PIN code. Ask us to confirm current availability, delivery options, freight charges and estimated dispatch time in the quotation.

Minimum quantities may depend on the item and pack size. Ask for the minimum order quantity when requesting your quotation.

Request the applicable payment methods and terms with your quotation. Confirm the order total, taxes and delivery charges before making payment.

Ask for the terms applicable to the specific item before ordering. For an issue with an existing order, contact us with your invoice or order reference and photographs of the item.

Yes—include the specification, dimensions, compatible model or documentation you need in your enquiry. Our team can confirm which details are available for the item.

Yes. Message +91 7559393930 with your part photo, equipment details and quantity. You can also use the WhatsApp buttons on this website.

We are based in Bhosari MIDC, Pune. Office hours shown on our website are Monday–Saturday, 10:00 a.m.–6:00 p.m. Visit the Contact page for the map and full address.